The player from Germany had been waiting for a withdrawal for less than two weeks. The player from Ireland had been waiting for a withdrawal for less than two weeks. Consequently, the complaint was marked as “unresolved,” and the player’s situation was documented in hopes that the casino might reconsider its approach in the future. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process. Please note that some of these may only be available to players from selected countries. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Our agents can help with account issues, payment questions, and game problems. We provide comprehensive support through multiple channels with specialized teams for different needs. The minimum withdrawal amount matches our deposit minimum at $10. Verification is required for all withdrawals to comply with gaming regulations. Prepaid cards like Paysafecard and Neosurf provide anonymous deposit options. You’ll find the same high-quality graphics and smooth gameplay as our desktop version.
The Complaints Team had attempted to contact the casino multiple times for clarification on the delay but had not received a response. Caspero Casino has an average customer support, judging by the results of our testing. That is why we always check these when reviewing casinos. However, there is currently no User feedback score for this casino. Because of these complaints, we’ve given this casino 16,560 black points in total. We currently have 2 complaints about this casino in our database.
I’d actually like to right a few wrongs about this casino on here. They told me I could now withdraw again(6 weeks in now) My withdrawal was cancelled! Bitcoin accounts would not go through with no explanation so after a few day I opened a new bank that was a Mastercard account, I could still not withdraw. Very long story short I deposited 500 had an unbelievable run on roulette and cashed out 27k.
Self-Exclusion Programs
Our progressive jackpot collection showcases the most popular games with life-changing prize pools. Player ratings consistently highlight our commitment to fair play and exceptional user experience. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. Stay connected with Caspero Casino News & Reviews for everything you need to know about online gaming.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The Complaints Team had made multiple attempts to contact the casino regarding the player’s delayed withdrawals but received no response. The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Browse all bonuses offered by Caspero Casino, including their no deposit bonus offers and first deposit welcome bonuses. When reviewing online casinos, we collect information about their customer support and language options.
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No problems with live chat. While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. The variety of providers contributes to the platform’s extensive and diverse game catalog, maintaining technical reliability and creative variety. These partnerships ensure high-quality game performance, innovative design, and consistent updates. This feature allows users to understand game mechanics and features comprehensively before wagering real money. Players benefit from both traditional and exclusive slot titles, complete with interactive bonus features and variable paylines.
VIP members enjoy higher limits of $1,500 daily and $20,000 monthly. Our minimum deposit starts at just $10 across all payment methods. Our cryptocurrency options include Bitcoin, Ethereum, Litecoin, and Tether (USDT).
A Caspero deposit can be made using multiple trusted payment options, giving players flexibility based on personal preference and device. Funding your account is designed to be quick and intuitive, allowing players to move straight into gameplay without delays. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
Is Caspero Casino fair and safe? Safety Index explained
It comprises practices that ensure players engage in a safe manner, supporting both mental well-being and monetary health. Monthly limits are $7,000 for new players and $20,000 for VIP members. Deposit limits range from $10 minimum to $500 daily for new players and $1,500 daily for VIP members. Live casino games receive special attention with dedicated dealers and support staff. Our support team knows the rules for games from all our providers. You can deposit using Interac e-Transfer, which is our most popular option for Canadian players.
Player Reviews
And wow, your account has been created, it’s as simple as that! Once here, you’ll be prompted to choose a bonus and then you just need to fill the registration form with correct details. We are glad to see a steady influx of these crypto – friendly casinos around the iGaming market as well as an increase of crypto lovers among the community. To learn everything there is about his exclusive program head on over to the “VIP Levels” tab inside the casino’s menu.
But yet within an hour I received an email to say account now verified. Jumping for joy I placed and withdrawal. So frustrated and told I would need to roll over a further 65 to be able to withdrawal I thought what a scam.
We factor in the number of complaints in proportion to the casino’s size, recognizing that larger casinos tend to experience a higher volume of player complaints. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc. We are an independent directory and reviewer of online casinos, a trusted casino forum and complaints mediator and guide to the best casino bonuses.
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Our team also handles account closure requests and self-exclusion processes with sensitivity and proper procedures. Our team reviews documents within hours and provides clear feedback on any issues. Our account management team assists with profile updates, security settings, and account verification processes. Our email support team can handle document submissions and detailed technical problems. We prioritize urgent matters like account security and payment issues through our live chat system. We also provide real-time assistance during gameplay if you encounter any difficulties.
The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The Complaints Team intervened after the player reported delays despite all documents being verified and a lack of communication from the casino’s finance department. The player from Germany had requested a withdrawal prior to submitting their complaint.
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